Free Sample United Parcel Services- Enterprise Systems

Question: Discuss about the Enterprise Systems for United Parcel Services. Answer: Introduction This report depicts the crucial necessity of adopting an integrated system in terms of Enterprise Resource Planning to mitigate the challenges continuously occurring in United Parcel Service. Due to lack of usage of technologies the organization was lagging behind and the level of competitive advantages was increasing at rapid rate. The integrated system helps to take efficient decisions for UPS. Different challenges are faced by the organization are demonstrated in this report and also during the implementation of the project UPS faced many difficulties. The report discusses the benefits of ERP solution and the ways through which the up graded solution also benefited the users will elaborate in this report. System Integration Overview Due to the growing rate of competitive advantages in the shipping industry United Parcel Services was identified as one of the major strugglers. The biggest competition to UPS was the Federal Express (Al Marri 2014). During analysis of processes it had been found that less amount of improvised technologies are utilized by UPS. Key role plays by ERP and the Senior Managers of an Organization The ERP was introduced to serve two different functionalities one for the Human resource operations and another for financial management. The top management team plays multiple roles while implementing an ERP system (Tambovcevs 2012). The success and failure of the project is based on the final decision undertaken by the top level managerial team of an organization. They also help to resolve conflicts that might occur in an organization. System Integration Challenges During analysis of the business activities maintained by UPS it has been found that, UPS has faced many challenges. While implementing the project, UPS also faced many challenges. Selection of improper technological solution: In order to manage unique data stored in the storage of the organization, proper data management capable system is needed to implement by UPS (Essop et al. 2016). During adaptation of technological solution incorrect vendor selection might lead to major failure. Issue during implementation of shared data: The information stored in the data storage is needed to be secured so that unauthenticated users can not hack those data. However, improper data architecture configuration might hamper an ideal solution (Al Marri 2014). Though, the data are needed to be flexible and readable from the user and management perspectives. In house process oriented issues: Data manipulation is needed to be secured and manageable. Secret data are needed to keep secret and moreover the IT infrastructure should be well framed. This might be a major challenge in integrated system implementation. Challenges faced by UPS during implementation of the integrated project Many shipping organizations have adopted emerging technologies to develop their business process (Xion et al. 2015). However, UPS took late entry to the ERP solution and the challenges faced by UPS are as follows: Due to lack of data management wrong addresses might be served by UPS and delivery of products to wrong destination will take place. Loading of parcel in incorrect trucks will also deliver products in undesired location. All the parcel boxes are almost similar to look at. Incorrect services is time consuming and costly also. Lack of action planning, technologies and less number of experts during the implementation of the ERP solution is another major issue (Al Marri 2014). The technical culture was not appreciable and was also challenged by the consumer requirements in terms of selling, buying. System integration benefits at UPS United Parcel Service got benefited after implementing the integrated system in terms of ERP solution. It was beneficial for the organization and for the users also. It offers advanced user level permission settings and strengthens the security of the business related data. The confidential data can be prevented from external attacks (Tarhini, Ammar Tarhini 2015). Software and automatic vendor security is provided by the ERP system Online knowledge community and uniform knowledge platform is associated to the ERP system (Sykes 2015). It helps to resolve web-based difficulties also. Moreover, all the necessary application regarding data integration is served by the ERP tools. A better collection of data helps to take proper decision. Business forecasting and dashboard format helps to develop growth rate in automated and streamline processes (Varajo, Colomo-Palacios Silva 2016). Real time connectivity between the service providers and the consumer on a single platform are served by the advanced ERP solution. Best practices serves for System Integration to derive the success Story of UPS More than 60,000 web sites with 7.2 million consumers can track their request on a platform. The new UPS IT platform serves improved software as Packages Flow 12. It provides well balanced data management system. It gives real time communication system with an efficient linkage between the tracking number, data and the entire processing system (Ram, Corkindale Wu 2013). It gave the entire power to the consumers. The integrated system of UPS manages the entire financial system and the HR management system. Benefits of the consumers of UPS All the consumers of the process can keep the track record of the system. The consumers can frequently keep in touch with the service providers and get required answer of the query regardless of the location and the time (Jayawickrama, Liu Smith 2014). The service is affordable by the consumers and it helps to reduce the time of the entire processing. Based on the demand of the consumers the quality off the products and the price can be changed to increase the commercial benefits (Al Marri 2014). The web application helps the customers to share their experiences with other consumers on a single connected platform. Conclusion From the overall discussion it can be concluded that, the report has mentioned the importance of adapting an ERP solution in order to get commercial benefit and to from the market place. ERP solution has many challenges and benefits also. The challenges and the benefits faced by UPS are also elaborated on this report. 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